Same Day Dispatch on All Orders
All our orders are dispatched same day provided that the order is received and paid for before 3.30 pm on that day. There may be an exception in case of adverse weather/public holidays, in which case dispatch may be delayed as couriers are not operating.
All orders placed before 3:30pm Monday - Friday (excluding bank holidays) are dispatched the same day, subject to availability.
Orders placed on Saturday & Sunday will only be dispatched on Monday, while orders placed on public holidays will likewise be dispatched on the next working day. It is important to note that orders will not be delivered on Sundays and bank holidays.
Customers can have peace of mind knowing that they can expect their orders to arrive promptly, thanks to this well-planned shipping process.
Additionally, the company provides regular updates about the status of each order through email notifications and tracking information, allowing customers to stay informed every step of the way.
Royal Mail Signed For 1st Class starts from £2.99
Deliveries take up to 1 - 2 working days and are delivered between 8 am - 5 pm (excludes Weekends & Bank Holidays).
We do not use DPD Courier, we send all orders via Royal Mail Tracked service Estimated delivery time is between 1 and 3 days. For guaranteed next day delivery, please select Next Working Day Guaranteed by 1 pm
If a Bank Holiday falls on a weekday, normal service will resume on the next working day. For example, if a Bank Holiday falls on a Monday, regular operations will resume on Tuesday. This applies to businesses and organizations that observe Bank Holidays, such as Post office.
Unfortunately, due to Royal Mail and Courier services, no collections take place, and we are unable to deliver on bank holidays.
On infrequent occasions, Next Day Delivery can be affected by operational issues with our partners and may arrive later than planned. We cannot be held responsible for operational issues with our partner services, but will operate in line with their policies.
If any orders are returned by the mail company due to an incorrect address, unfortunately, you will incur additional delivery charges in order for us to re-ship to you.
Our returns address is included on the label in a very small font for insurance & legal purposes, this does contain our company name 'Lontech'.
Royal Mail Special Delivery Guaranteed by 1pm is £9.99
For deliveries to the Scottish Highlands, Scottish Islands, Northern Ireland, Isle of Man, Scilly Isles, and Isle of Wight & Jersey, please allow 2 to 5 days.
*Special Delivery Notes
By selecting this option, you are upgrading the shipping method to the Royal Mail UK Special Delivery Next Day (after dispatch) Service which includes up to £500 compensation for loss or damage. You will receive your order the next working day after we ship it, (which It is NOT necessarily the same as the next day after you place your order.) For more information regarding this and other Royal Mail services, please visit the Royal Mail website.